Our consulting services have four areas of focus:

Getting Business and IT aligned around value (Business and IT Strategy)
Helping the IT organization become more efficient and effective (IT effectiveness)
Defining the business and IT vision and a practical roadmap (Business and IT architecture)
Shaping transformational propositions for clients, by combining strategy with execution (Transformation)
Business and IT Strategy

  • Digital transformation opportunity and readiness assessment
  • Strategic program review and remediation plan
  • Analysis and business case to support critical decisions
  • M&A due diligence and integration planning for IT
  • Strategic planning, IT project and portfolio prioritization

IT Effectiveness

  • Business and IT Operating Model design and implementation
  • IT process assessment, design, implementation
  • Right-shore sourcing strategy, design and implementation
  • Shared service center design and implementation

Business and IT Architecture

  • Business process design and architecture
  • Customer care / call center optimization /self-service /CRM
  • Enterprise architecture blueprint and roadmap

Transformation

  • Application rationalization programs that are self-funding
  • Operating model design and implementation integrated into outsourcing deals
  • Architecture and innovation investments funded by long-term managed service arrangements